Frequently asked questions

Numa Home was founded by an interior designer (Nurcan) and a mechanical engineer (Emrah). This unique blend of design vision and technical expertise ensures our products deliver both aesthetic beauty and reliable performance.

We go beyond selling hardware—we offer a curated experience backed by professional design insight and top-tier technical support. Every piece is hand-finished in Belgium, with consistent, custom finishes that elevate your space.

Yes. We offer 2D and 3D drawings and specifications to help designers accurately integrate our switches, lighting, and furniture items into their plans.

Absolutely. We natively support QBUS and KNX for direct smart home integration. We also offer a rocker-based variant for classic wiring. If you use third-party solutions like Casambi, Lutron, or Sonoff, we can advise on compatibility to ensure seamless operation.

Our range includes two main variants:

1. Push Button System – Typically used for advanced smart setups.
2. Rocker System – Ideal for traditional wiring or simpler upgrades.We’ll help you pick the best fit based on your technical requirements.

Internal mechanisms ship in about 4–6 weeks, ready for immediate installation. The brass cover plates take around 12 weeks due to meticulous hand-finishing. They attach via a discreet click system for the best visual appearance.

Yes. We specialize in consistent finishes—whether you’re ordering door handles, light fixtures, or switch plates. This unified aesthetic is a hallmark of our curated approach.

Absolutely. In addition to our standard range of brass-based finishes, we can produce custom colors—including RAL matching—to suit your unique project vision.

We have a private Concept House you can visit by appointment. If you can’t make it, we’re happy to arrange an on-site consultation and bring sample finishes and products directly to you.

Definitely. All button and outlet combinations are possible, though custom layouts may extend delivery by about 2 weeks and incur a small customization fee.

Yes. If you require a complete design or renovation solution, our sister company Numa Interior Design (numainterior.nl) can manage everything from layout planning to final installation with our in-house contractors.

Of course. We provide free product consultations for designers, and we’re happy to dive into any technical or aesthetic questions. For highly specialized requests, there may be a small customization fee, but general advice is always available.

While our primary focus is on the Netherlands and Turkey, we do offer worldwide shipping. Lead times and shipping costs vary by location—just contact us for details.

Yes. Our furniture, décor, and many lighting fixtures can be bought directly online. Simply add them to your cart—no custom lead times needed.

Definitely. We can suggest pre-curated sets or guide you in mixing and matching finishes, ensuring a cohesive look that complements your design aesthetic.

Standard items come in our signature finishes with shorter lead times. Fully custom pieces—like special-plate configurations or unique color requests—take longer but allow for complete personalization.

Yes. All products undergo strict quality checks. If you encounter manufacturing defects, we’ll promptly repair or replace them. For details on returns and warranties, please contact us or refer to our return policy page.

Absolutely. Our technical expert, Emrah, can address wiring or smart system questions. We also offer guidance for professional installers. For complex onsite needs, we can recommend contractors through our sister company Numa Interior Design.

We use durable brass and top-quality materials that stand the test of time, reducing waste in the long run. Each piece is artisan-crafted in Belgium with strict production standards, ensuring both premium quality and minimal environmental impact.